Almost everyone has heard the expression "Value Added Distributor" - but what exactly does it mean? In the simple translation it means nothing more than "Value Added Distributor", but even that doesn't really say what added value is behind it. In order for the term "added value" to be used, there must be a basic value of what makes a distributor a distributor in the first place, doesn't there?
General tasks of a distributor
When talking about a distributor, many people always think the same way, that it is a company that does not have any products of its own on offer, but "only" sells goods from company A, to company B. But that would have been clearly too short a leap.
In addition to the basics - such as organizing shipping, logistics and warehousing, as well as handling import and export formalities - a distributor takes care of countless other matters that are usually hidden from the customer.
Starting with the agreement of framework supply contracts, the handling of RMA's, the registration and handling of imported goods with regard to the disposal of old equipment, packaging, and the approval and disposal of batteries, all this falls under the responsibility of a distributor. Not to forget that the distributor has to bear all costs incurred in this connection.
In addition, a good distributor offers comprehensive advice and support in both product selection and suitable accessories. Usually he offers 1st level support for his products. A distributor writes appropriate end-of-life policies, announces them, and stockpiles EOL goods to meet any customer requests. The Distributor also ensures product conformity in order to comply with required long-term supplier statutes.
"Value Added" comprises more than expected
Actually, with the services already listed, it could be quite sufficient to call itself a value-added distributor, but this is not the case. Because those who are really serious about it, with the addition, offer additional technical services. These can be workshops on special topics/products or customer-specific training courses. In addition, however, a complete hardware design or a board layout also belongs to the extended range of services offered by a value-added distributor, as we understand it.
It is not just empty words when we say that we do not just supply you with individual components, but that we accompany you from the initial idea through the entire value-added chain to the finished product.
For example, we can also take over a design review of your own layout, develop a prototype and the corresponding firmware with you, or take over the micro controller programming and the programming of any cloud connectors. We also actively support you in the area of certification and, if desired, make recommendations for suitable providers, cloud providers or other.
Our lived know-how makes us a reliable and competent partner in the sense of: "we make your business wireless".
Are you looking for a suitable solution or do you need a partner who is at your side? Then send us a mail to email@example.com